KeepMyWatch All guides

Alerts late or missing on your Apple Watch?

Short answer

Check four things, in this order: the phone’s battery use for KeepMyWatch is Unrestricted, the watch is online, the watch isn’t in Low Power Mode, and the app is switched on in KeepMyWatch’s Apps list. The Connection check screen in the phone app checks most of these for you.

Start with Connection check

In the phone app, open Connection check. It shows whether the phone is linked to the watch, whether notification access is on, and whether battery use is Unrestricted, with a button to fix each one.

The usual causes

What you seeLikely causeWhat to do
Alerts come in bunches after the phone sat stillThe phone is saving batteryBattery use Unrestricted, and add the app to Never auto sleeping apps (battery guide)
Nothing arrives while you’re outA Wi-Fi watch away from known Wi-FiLet the watch use your phone’s hotspot (hotspot guide)
Nothing arrives, then everything at onceLow Power Mode on the watch turns Wi-Fi and cellular offTurn Low Power Mode off on the watch
One app never arrivesIt is switched off in Apps, or muted on the phoneSwitch it on in KeepMyWatch’s Apps list
Nothing arrives at allNotification access was turned offConnection check opens the setting

What happens to alerts while the watch is offline

Alerts aren’t lost while the watch is off the network. The relay keeps up to 20 of them, still locked, for up to an hour, and the watch collects them when it’s back online. Each alert still arrives only once. This was tried with the watch in airplane mode on a Series 9.

What on-time looks like

With battery use Unrestricted, alerts reached the watch after the phone’s screen had been off for 30 minutes, after a night on the table, and after a phone restart, on Galaxy S26 and S24 phones.